FAQs

Find answers to common questions about Kashi Surgicals products, orders, bulk purchases, GST invoices, shipping and returns.

Ordering

How do I place an order?
You can place an order directly through the website by selecting your products, adding them to cart and completing checkout.

Do you accept bulk orders?
Yes. Kashi Surgicals accepts bulk enquiries from salons, clinics, restaurants, nursing homes, housekeeping teams, hotels, institutions and distributors.

Can I order for my business?
Yes. Business buyers can order online or request bulk pricing through the Bulk Orders page.

Payments & GST

Do you provide GST invoices?
Yes. GST invoices are available for eligible purchases. Business buyers can share their GST details while placing an order or contacting our team.

What payment methods are accepted?
Available payment methods will be shown at checkout.

Products

Which disposable gloves should I choose?
Nitrile gloves are a strong all-round option and are latex-free. Latex gloves offer a flexible fit. Vinyl gloves are suitable for economical light-duty use.

Are disposable gloves reusable?
No. Disposable gloves are intended for single-use hygiene applications.

Are grab bars suitable for every bathroom?
Grab bars must be installed securely based on wall type and user requirement. We recommend proper installation by a qualified person.

Bulk Orders

How do I request bulk pricing?
You can contact us at care@kashisurgicals.com with product name, quantity, city, business name and GST details if applicable.

Who can place bulk orders?
We supply to salons, clinics, hospitals, nursing homes, restaurants, cloud kitchens, hotels, housekeeping teams, institutions, distributors and resellers.

Shipping

Do you ship across India?
Yes, we ship across India.

How long does delivery take?
Delivery timelines depend on the destination, product availability and logistics partner.

Returns

Can products be returned?
Returns depend on product type, hygiene considerations, condition and return policy terms. Disposable and hygiene-sensitive products may not be eligible for return once opened.

How do I report a damaged or wrong product?
Please contact us at care@kashisurgicals.com with your order number, product photos and packaging photos within 48 hours of delivery.